• Q:How to know my size?
  • A:Each product description page includes a detailed measurement chart, allowing you to measure yourself and select the appropriate dress size. Dresses have unique sizing, so don’t be confused if you wind up with a different size than your standard casual wear size.
  • Q:How to measure me?
  • A:We use three different factors, Bust, Waist, and Hips.

– Bust: Measure around the fullest part of your bust.

– Waist: Measure around natural waistline.

– Hips: Measure around the fullest part.

Make sure you wear tight clothes while measuring yourself. Please check if the dress has a built-in bra if so, measure yourself without a bra.

  • Q:My body measurements don’t fit a specific size!
  • A:You can choose custom measurements and enter your body measurements into the order details without choosing a pre-defined size. Extra fees might apply.
  • Q:Are the sizes e.g. UK 10, standard UK sizes?
  • A:There are no standard sizes for dresses in the UK or the EU, therefore pretty much every manufacturer is using their own chart. Please check our size chart for details.


  • Q:How can I place an order?
  • A:Select a category from the drop-down menu, browse for an item you like and select it, you are going to be redirected to the product page, where you will need to select a color, size and add special requirements if needed.
  • Q:I would like to cancel my order.
  • A:Don’t worry as long as your parcel for your non-custom product wasn’t shipped yet, you can cancel it by contacting our service team.


  • Q:How much the shipping cost?
  • A:We offer free shipping.
  • Q:Which Shipping options are available?
  • A:We offer standard shipping worldwide.
  • Q:How long is the delivery time?
  • A:When your parcel leaves our quality assurance warehouse, it takes around 8-15 days to reach you, depending on the item you order, its origin and destination.
  • Q:Can I change the delivery address after the order was placed?
  • A:Yes, please contact our customer service, but note that we can’t change the delivery address after the shipping was already processed.